Concerns and Complaints in ACT Retirement Villages

If you have a concern or complaint today about issues that arise in your retirement village, what do you do?

The ACT RVRA recently presented a petition to the ACT Government requesting the government set up a Retirement Village Ombudsman with binding decision-making powers and enforcement powers.

The ACT government is considering this issue at the moment.

However, if you have a current concern or complaint, and you are not able to resolve this problem, please consider calling the ACT Human Rights Commission for a confidential chat. They are happy to assist you to resolve your problem.

WEBINAR OUTCOMES – Ageing without Fear

Following the successful webinar in June, you can now listen to this important webinar recording for residents or managers and read the research report on the Retirement Village Residents Association NSW research on psychological abuse in retirement villages. Also check out the leaflet developed by RVRA NSW to provide information to Retirement Village residents to assist in situations of psychological elder abuse in NSW retirement communities.